Ordering Policy

  1. Any order placed by you via this website or via our Telesales department is an offer by you to purchase a particular product or service for the price (including the delivery and other charges that may be incurred) specified on this site or notified verbally at the time you place your order.
  2. You acknowledge that, by placing your order, you are agreeing to pay for and accept delivery of the goods ordered.
  3. Cancellations of goods ordered will only be accepted before 5.00pm on the same day as goods are ordered ONLY.
  4. Downs Office Equipment and Supplies may change the prices published on this website at any time. Prices of orders still ‘in progress’ but not completed are also subject to change and you agree to pay the price current at the time of order completion.
  5. While every effort has been made to ensure the accuracy of prices, images and information displayed on this site, Downs Office Equipment and Supplies is not responsible for any error and reserves the right to accept or reject your offer for any reason, including but not limited to, the unavailability of any product, an error in the price, image or the product description posted on this site, or an error in your order.
  6. DOE may require additional verification or information before accepting any order.